CHAMIL's CV
Profile summary
Strategic Project Manager with 30 years shaping digital transformation and technology outcomes across international markets, including GCC experience. Known for leading large-scale program execution, enterprise automation, and cross-functional team leadership. Committed to delivering citizen-centric solutions and operational excellence.
Career highlights
Digital Transformation and Platform Leadership: Directed national digital transformation initiatives, including the Sri Lankan Unique Digital Identity Program and Government Super App, aligning technology with citizen-service objectives.
BPM Implementation and Process Efficiency: Implemented Novacura BPM projects for retail customers using agile methodology, increasing process efficiency by 75 percent while meeting budget and timelines.
Portal Modernization and Workflow Automation: Delivered e-commerce website projects and automated manual business processes across 10 key departments, achieving operational efficiency improvements of 75 percent.
Project Management Professional Certification: Maintained professional qualification as a Certified Project Management Professional alongside agile certifications including PMI ACP and SAFe Scrum Master.
Key skills
Professional experience
Defined digital transformation strategy, steering national programs aligned with the Digital Economy Blueprint. Governs citizen-centric ecosystem initiatives, shaping strategic priorities, roadmaps, and milestones across multiple technology projects.
- Led the Sri Lankan Unique Digital Identity Program, Government Super App Program, and Government National AI Initiative Projects through strategic planning and program execution.
- Established governance frameworks and coordination mechanisms to align multiple initiatives with citizen-service objectives and overall transformation goals.
- Managed cross-functional stakeholders, project teams, and vendors to resolve dependencies and maintain program alignment.
- Directed strategic program leadership to advance national AI initiatives and align technology priorities with government outcomes.
- Drove collaboration across government stakeholders, technology teams, and delivery partners to ensure consistent execution.
Guided the product vision, road maps, and program milestones for national digital initiatives while managing project procurement processes in line with government guidelines, including obtaining approvals from the Finance Ministry, National Planning Department, and Cabinet.
- Directed the Sri Lankan Government Super App project, a flagship digitalization initiative under the Digital Economy Blueprint designed to unify government services.
- Steered the Government Digital Marketspace Program to establish a unified national digital marketplace, increasing digital adoption and enabling the reuse of digital products.
- Shaped the Government Data Classification Framework initiative to establish unified data governance standards that strengthen security and interoperability across agencies.
Guided the PMO and directed cross-functional teams and stakeholders to identify business needs, define project scope, and deliver Novacura BPM solutions aligned with client objectives. Used Generative AI tools to streamline project workflows, improve decision-making, and meet budget targets for organizational excellence.
- Led Posienta Novacura BPM implementation projects for retail customers using agile methodology, ensuring on-time delivery and increasing process efficiency by 75%.
- Built integration projects connecting Novacura BPM software with existing ERP systems for multiple clients of Posienta.
Directed digital transformation and agile project management initiatives for 10 key departments under the Dubai Chambers brand identity program, managing multiple vendors and internal stakeholders to automate workflows and transition corporate platforms.
- Led the agile project for a new online business matching portal, cutting down manual matching and B2B meetings by 90% while increasing process efficiency by 80%.
- Integrated Project Online with SharePoint portal and migrated existing project plans, achieving streamlined project management and reducing project update times by 60%.
- Directed the digital transformation of internal audit and corrective actions workflows for HSE audits under ISO 14001 and ISO 45001 standards, achieving over 85% SLA compliance across departments.
- Implemented Azure DevOps pipelines for ASP.NET web applications to automate continuous development and deployment workflows using agile project management practices.
- Managed Dubai Chambers Sustainability and HSC intranet sub sites to increase health, safety, and environmental awareness among staff and support internal audits.
- Designed, developed, and implemented 10 major workflow applications automating Emirates Airline Engineering maintenance paperwork, increasing process efficiency by 80% and saving 15 million USD annually.
- Led process automation for technical design document reviews and aircraft warranty claims using an in house workflow engine, saving 1.5 million USD per annum.
- Built the offshore e-Service Recovery System to replace manual procedures for worldwide customer service operations.
- Delivered technical workflows within the Customer Affairs and Service Audit Department framework.
- Led the QTRAK Correspondence Management System project to enable construction and engineering companies to electronically manage project correspondents in Australia.
- Supported the QDMS Document Management System development and testing lifecycle.
- Designed a Redistribution Management System with handheld PCs for HEMAS Marketing Pvt. Ltd.
- Built a web based TIMS Payroll management system to process organizational compensation data.
Education
Currently pursuing an MSc in Artificial Intelligence, London Metropolitan University, United Kingdom. Expected completion date 31st Oct. 2026